If you've ordered eBook cover design as part of your eBook conversion, we will require you to approve your cover proof before proceeding with the conversion.
The conversion requires a complete and finalized cover in addition to your manuscript, so that when it's converted the resulting ePub is a complete book. Since your eBook proof is the same file that will be sent to the retailers for distribution once approved, it must be in a complete, publish-ready state and include all elements required by retailers. Therefore, we can't convert your eBook without an approved and finalized cover.
Repeated rounds of cover design rejections will delay your entire timeline, so please keep this in mind when planning your book launch.