If you are using an ACH deposit (direct deposit) to your banking account, the most common reason that a payment has not been made is due to errors in the bank routing number or the account number.
To check this, please log into MyAccount to confirm or update your information. Once it's been updated, we'll process the payment in next week's payments, as long as you've met your payout threshold.
If you find that the information is correct, but still have not received a payment in 10 or more business days, please confirm the bank you are using and the branch. You can email that over to us and we'll update our records accordingly.